**Return and Refund Policy**
At DMV Cannabis Delivery, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a comprehensive return and refund policy to make things right.
**Returns:**
- We accept returns on unopened and unused products within 14 days of the delivery date.
- To initiate a return, please contact our customer service team at dmvcannabisdelivery@gmail.com with your order number and reason for return.
- Once your return request is approved, we will provide you with a return shipping label.
- Please securely package the items you wish to return, affix the provided return shipping label, and drop off the package at your nearest postal service location.
- Once we receive and inspect the returned items, we will process your refund within 5-7 business days.
**Refunds:**
- Refunds will be issued in the original form of payment.
- Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to an error on our part.
- Refunds for returned items will be processed minus any applicable restocking fees, which may vary depending on the condition of the returned items.
- If your refund is approved, you will receive an email notification confirming the refund amount and the expected timeframe for the funds to appear in your account.
**Damaged or Defective Products:**
- If you receive a damaged or defective product, please contact us immediately upon receipt.
- We may request photos or additional information to assess the damage or defect.
- Depending on the circumstances, we will offer a replacement, exchange, or refund for the damaged or defective product.
**Non-Returnable Items:**
- Due to the nature of our products, certain items may not be eligible for return or refund, including but not limited to opened or used products, perishable goods, and items marked as final sale.
**Contact Us:**
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at dmvcannabisdelivery@gmail.com. We're here to help ensure your experience with DMV Cannabis Delivery is nothing short of exceptional.
*Please note that this return and refund policy is subject to change without prior notice. Be sure to review the policy before making a purchase.*
